HELP CENTER

Keno Galaxy Support

Need help with the game? Find answers to common questions below.

How does Keno Galaxy work?

Select your numbers from the board and start a draw. Twenty numbers are drawn from a pool of 80. Your result is determined by the number of matches and the selected game mode.

What is Quick Pick?

Quick Pick automatically selects numbers for you, allowing you to start a round without choosing every number manually.

What are the game modes?

Keno Galaxy includes Classic, Power, Turbo and Bonus modes. Each mode provides a different variation of the core Keno experience.

Are credits real money?

No. Credits and balances used within the Keno Galaxy game are virtual game features and do not represent cash or real-world monetary value.

My settings or balance disappeared

Some game information is stored locally on your device. Clearing application storage or uninstalling the application may remove locally stored settings, balances and other game data.

I found a technical problem

When reporting a technical issue, please include your device model, Android version, Keno Galaxy app version and a short description of what happened.

Contact Support

For questions that are not answered above, contact the Keno Galaxy support team.

support@kenogalaxy.com